Front Desk Office Support

Location: Skokie, IL
Status: Full Time
Travel: Minimal

 

SUMMARY

Responsible for front desk reception and providing /office support as needed.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Greet visitors in a professional and pleasant manner.
  • Receive incoming calls and ensure all questions are answered and all needs are met; direct to appropriate person.
  • Support leadership team’s administrative and/or project support needs.
  • Answer incoming calls providing excellent customer service on an as needed basis.
  • Respond to customer emails in a timely manner.
  • Assist with providing light marketing support for drip campaigns, flyers, etc.
  • Schedule calls and/or make appointments for leadership team; maintain calendars for leadership team.
  • Compile information into reports for internal use.
  • Escalate issues to executive management when necessary.
  • Distribute incoming mail
  • Perform various other administrative duties on an as needed basis.

 

EDUCATION & EXPERIENCE

High School diploma or equivalent and a minimum of three-plus years of administrative and/or office support experience are required. Two-plus years of customer service experience and a proficiency in Microsoft Office applications are also required.

The ideal candidate must have a demonstrated ability to problem solve with minimal direction and supervision; solution focused. A candidate with high energy, strong multi-tasking skills, and excellent communication skills (written and oral) is also preferred. High attention to detail, strong organizational skills, ability to manage time effectively, and ability to compile information and create reports on an as needed basis are a must. A self-motivated and proactive candidate with a strong sense of collaboration is highly preferred.

Real estate background with MLS experience/familiarity are extremely preferred. Light experience with marketing (drip campaigns, flyers, etc.) is also preferred.

 

Marketing Specialist

Location: Barrington, IL
Status: Full Time
Travel: Minimal

SUMMARY

Responsible for developing, designing and maintaining concepts to support marketing campaigns. Support the pipeline of advertising by using graphic art knowledge to partner images with current product.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities may include the following. Other duties may be assigned.

  • Supervises, trains and develops all marketing staff.
  • Strategize with leadership regarding big picture marketing goals.
  • Oversees all marketing functions: marketing content, website updates, etc.
  • Plan promotion activities including print, online, electronic media and direct mail.
  • Create and review content for website.
  • Provide insights to optimize current strategies and accelerate growth.
  • Perform other marketing duties/tasks on an as needed basis.

 

EDUCATION & EXPERIENCE

Required:

  • Bachelor’s Degree in Marketing or Business Administration or in a related or equivalent field.
  • Three-plus years of marketing experience, preferably in business-to-business (B2B).
  • Three-plus years of demonstrated leadership experience.
  • Experienced with launching new products.
  • Proficient with Mac OS.
  • Knowledgeable of MS Office.
  • Advanced in Mac based graphic solutions and software.

Preferred:

  • Strong quantitative skills for effective problem solving.
  • Innovative, resourceful and efficient.
  • Experienced with tools, platforms and technologies to analyze market channels.
  • Generates creative solutions.
  • Evidence good judgment, initiative and a proactive nature.
  • Customer service oriented.
  • Strategy building abilities.

Regional Sales Manager

Location: Milwaukee, WI
Status: Full Time
Travel: 50%

SUMMARY

Responsible to drive the company’s growth in the designated region through multiple channels, including natural, specialty gourmet, grocery, specialty coffee, specialty tea, and food service retailers and distributors. This position will proactively prospect and close new business on a direct basis and through our network of distributors, and will also be responsible for developing and maintaining long-term relationships with new and existing customers.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

 

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Prospect, network and meet with key clients and decision makers.
  • Manage existing independent sales representatives and/or designated brokers within the region.
  • Exceed sales goals by closing new sales and establishing long-term relationships.
  • Manage existing customer base within region and generate growth from these accounts.
  • Manage budget, negotiate contracts, forecast sales activities and plan for growth.
  • Design and implement strategic sales plans.
  • Review market analyses to determine client needs, price schedules and strategy.
  • Understand and adapt to factors that influence business regionally and nationally.
  • Stay current with the industry and understand competitor strengths and weaknesses.
  • Analyze sales data, identify market expansion opportunities and recommend product line improvements to strengthen market position.
  • Generate and present sales reports and provide consistent and direct feedback to the VP – Sales and teammates on the sales, marketing and procurement teams.
  • Represent the company at industry trade shows, conferences and customer events.

 

EDUCATION & EXPERIENCE

Bachelors Degree in any concentration and a minimum of three-plus years of sales experience in the food and beverage and/or hotel and hospitality industry. One-plus years of demonstrated leadership experience is required.

The ideal candidate must possess a demonstrated passion for selling and growing business in an entrepreneurial environment as well as the ability to sell into large customers/accounts. A self-motivated and proactive candidate with a strong sense of collaboration is also a must.

Additionally, strong presentation skills and a high level of comfort explaining or demonstrating products to a variety of individuals/groups are preferred. A highly attentive and proactive team player with strong customer services abilities is also preferred.

Experience with coffee, specialty food, natural and organic, wine or tea is strongly preferred. Additionally, sales experience in the Central region is also preferred.

Regional Account Manager

Location: Milwaukee, WI
Status: Full Time
Travel: Up to 50% (mostly within local market; overnight travel limited)

SUMMARY

Responsible for contributing to the company’s growth of the region through new customer acquisition, customer retention, and realizing growth opportunities within the current customer base. Also, by prospecting both inbound and outbound leads.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Uncover growth opportunities within current customer base.
  • Maintain daily contact with both current and prospective customers.   
  • Visit with key decision makers; build and strengthen relationships.
  • Work with all teams to process orders and successfully coordinate business needs.
  • Present new products to current accounts; close new business within these accounts.
  • Solicit new business opportunities in designated markets by visiting accounts in person.
  • Manage the market by working with distribution partners and direct customers.
  • Perform lead follow-ups via email and phone, and place outbound cold calls for new prospects.
  • Assist Regional Sales Director by producing reports outlining the new business opportunities and reviewing sales targets and goals for upcoming period(s).
  • Support the Regional Sales Director in assigned region on an as needed basis.
  • Utilize company CRM/ERP for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures as developed by A/R) to complete order cycle.
  • Provide clear expectations and information regarding out-of-stocks, new product arrivals, order fulfillment times, shipping and all other trouble-shooting required for account management.
  • Work across departments to ensure customers’ needs are met in all areas including A/R, new product development (R&D, compliance, purchasing), blending, production, fulfillment, shipping and creative.
  • Provide superior level of customer service and account management.
  • Educate existing customers about new and existing products as well as tea brewing techniques and general tea knowledge.
  • Conduct in-market sales calls and customer visits including coordinating tea classes, demonstrations and presentations as approved by the RSD
  • In-person visits to market as assigned by Regional Sales Director or Company executive on an as needed basis.
  • Responsible for being aware of, and following, all food safety protocols as required by company’s food safety management system, as they relate to this position.

EDUCATION & EXPERIENCE

Bachelors Degree in any concentration and a minimum of one-plus years of inside sales experience (growing sales through new customer acquisition and/or customer retention and/or realizing growth opportunities within the current customer base) are required.

The ideal candidate must possess a demonstrated passion for selling and growing business in an entrepreneurial environment as well as the ability to sell into large customers/accounts. A self-motivated and proactive candidate with a strong sense of collaboration is also a must.

Additionally, strong presentation skills and a high level of comfort explaining or demonstrating products to a variety of individuals/groups are preferred. A highly attentive and proactive team player with strong customer services abilities is also preferred.

Experience with coffee, specialty food, natural and organic, wine or tea is strongly preferred.

Private Label/International Account Manager

Location: Milwaukee, WI
Status: Full Time
Travel: Minimal

SUMMARY

Responsible for supporting both the Director of International Sales and the Director of Private Label Sales by contributing to the company’s growth of these channels by managing and supporting key customer relationships and through new customer acquisition, customer retention, and realizing growth opportunities within the current customer base. Also, by prospecting both inbound and outbound leads.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Uncover international and private label growth opportunities within current customer base(s) – focusing on larger customers.
  • Maintain daily contact with both current and prospective customers.   
  • Visit with key decision makers; build and strengthen relationships.
  • Work with all teams to process orders and successfully coordinate business needs.
  • Present new products to current accounts; close new business within these accounts.
  • Manage the market by working with distribution partners and direct customers.
  • Perform lead follow-ups via email and phone, and place outbound cold calls for new prospects.
  • Assist Supervisor(s) by producing reports outlining the new business opportunities and reviewing sales targets and goals for upcoming period(s).
  • Utilize company CRM/ERP for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures as developed by A/R) to complete order cycle.
  • Provide clear expectations and information regarding out-of-stocks, new product arrivals, order fulfillment times, shipping and all other trouble-shooting required for account management.
  • Work across departments to ensure customers’ needs are met in all areas including A/R, new product development (R&D, compliance, purchasing), blending, production, fulfillment, shipping and creative.
  • Provide superior level of customer service and account management.
  • Educate existing customers about new and existing products as well as tea brewing techniques and general tea knowledge.
  • Responsible for being aware of, and following, all food safety protocols as required by company’s food safety management system, as they relate to this position.

EDUCATION & EXPERIENCE

Bachelors Degree in any concentration and a minimum of one-plus years of inside sales experience (growing sales through new customer acquisition and/or customer retention and/or realizing growth opportunities within the current customer base) are required.

The ideal candidate must possess a demonstrated passion for selling and growing business in an entrepreneurial environment as well as the ability to sell into large customers/accounts. A self-motivated and proactive candidate with a strong sense of collaboration is also a must.

Additionally, strong presentation skills and a high level of comfort explaining or demonstrating products to a variety of individuals/groups are preferred. A highly attentive and proactive team player with strong customer services abilities is also preferred.

Experience with coffee, specialty food, natural and organic, wine or tea is strongly preferred.

 

Buyer

Location: Milwaukee, WI
Status: Full Time
Travel: Minimal

SUMMARY

Responsible for accurately and precisely planning and buying high quality cost effective products from vendors at the best possible price with a minimum of capital investment while achieving a high level of customer service.  

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for procurement and delivery of assigned goods or services needed to meet customer deadlines.
  • Initiate transactions for Marketing, Packaging & Concentrates.
  • Expertise in analyzing inventory order patterns and sales data to provide input for strategic purchasing decisions; negotiate pricing and handle price dispute resolutions.
  • Solicit and evaluate quotations, place and amend purchase orders, and follow up on vendor commitments for assigned goods or services; manage vendor relationships.
  • Maintain the accuracy of purchase item data.
  • Analyze and solve complex purchasing problems with other departments.
  • Continuously evaluate and improve purchasing procedures.
  • Recommend process improvements and innovative solutions to support achievement of goals as related to vendors and goods or services.   
  • Create Purchase Orders (PO), review, and analyze PO details by conducting receiving audits.
  • Manage and track all customer orders.
  • Successfully transact and build competencies with inbound logistics.
  • Analyze and coordinate transactions for other procurement spend as directed.
  • Solicit and provide necessary documentation for compliance and A/P Vouchers.
  • Perform reporting duties on a frequent basis.
  • Analyze, maintain and evolve Purchasing Plans;
  • Follow all food safety protocols as required by food safety management system, as related to this position.
  • Provide direct and up to date Purchasing insight through Buyer activities.
  • Demonstrate an aptitude for supporting procurement activities as it pertains to analysis of purchasing, inventory and cost accounting.
  • Conduct transactional duties – Procurement to Accounts Payable.
  • Support Executive Leadership objectives.
  • Perform other duties and responsibilities as assigned.

 

EDUCATION & EXPERIENCE

Bachelors Degree in any concentration and a minimum of one-plus year(s) of vendor contract negotiation and buy budget management experience are required. Experience issuing Purchase Orders using a CRM and/or ERP system and advanced Microsoft Excel abilities are also required. A self-motivated and proactive candidate with a strong sense of collaboration is also a must.

Additionally, the ideal candidate will possess demonstrated leadership experience and an aptitude for understanding Standard Operating Procedures. An aptitude for process review, improvement, and documentation as well as advanced problem solving and communication skills are preferred. A highly attentive and proactive team player with proactive customer services abilities is also preferred.

Experience with coffee, specialty food, natural and organic, wine or tea is strongly preferred.

 

Senior Buyer

Location: Vernon Hills, IL
Status: Full Time
Travel: None

SUMMARY

This key position must understand and be able to execute procurement and sourcing best practices. This role is responsible for accurately and precisely planning and buying high quality cost effective products from both domestic and off-shore suppliers at the best possible price with a minimum of capital investment while achieving a high level of customer service. Individual must have an intimate working knowledge of MRP in order to successfully manage, control and optimize stocking levels of assigned products to achieve desired inventory turns, order fill rates and schedule attainment based on established objectives.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities may include the following. Other duties may be assigned.

  • Responsible for procurement and delivery of assigned products and component materials needed to meet manufacturing and customer deadlines.  
  • Expertise in using MRP and planning tools, analyze inventory order patterns and sales data to provide input for strategic purchasing decisions.
  • Evaluate and measure vendor’s performance, initiating corrective action when expectations are not met ensuring maximum performance.
  • Identifies areas of risk for the business (i.e. delivery, quality, cost, performance, etc.) and makes recommendations mitigating risk.
  • Solicit and evaluate quotations, place and amend purchase orders, and follow up on supplier commitments for assigned products.  
  • Participate in evaluation and selection of new suppliers.
  • Maintain the accuracy of purchase item data and planning parameters driving the MPS/MRP processes.
  • Analyze and solve purchasing problems with other departments (Accounting, Receiving, Production Planning, Product Development, etc.) such as conformance to quality or design requirements, material scheduling, receiving, and price disputes.
  • Continuously evaluate and improve purchasing procedures.
  • Recommends process improvements and innovative solutions to support achievement of goals as related to suppliers and products.   
  • Other key responsibilities include, but are not limited to:
    • Ability to work cross-functionally, with other departments, to ensure that both internal and external service levels are met.
    • Reviewing and analyzing data to determine cost saving opportunities through vendor consolidation and/or contract renegotiations.
    • Effectively dealing with Asian factories and trading companies.
    • Other duties for this role will be assigned as necessary/appropriate. 

 

EDUCATION & EXPERIENCE

Required:

  • Bachelors Degree – any concentration.
  • Five-plus years of supply chain and/or inventory experience.
  • Intimate understanding and working knowledge of inventory systems (ERP/ MRP/ ERP/LX).
  • Proficient in MS Office.

 

Preferred:

  • Effective verbal and written communication skills and the ability to interact professionally with a diverse group of users and support staff. 
  • Ability to manage time effectively in a deadline driven environment; independently executing work while working collaboratively with a team of peers.
  • Energetic with the ability to influence change for the better by evaluating inefficiencies and developing and recommending ways to improve.
  • Self-motivated; willingness to do what it takes, and at times taking on tasks outside of defined roles.
  • Committed to continuous learning by seeking, sharing, and applying best practices, industry examples, and team feedback.
  • Understands the importance of establishing a strong and transformative brand.
  • Detail oriented and able to multi-task in a fast-paced environment and is adaptable to change.
  • Ability to extract and analyze data in order to make critical decisions.  
  • Solution focused in a problem solving environment; fixing problems immediately (on a micro basis) as well as to finding solutions (on a macro basis).
  • Ability to convey messages appropriate to a variety of audiences internally as well as externally.
  • Excellent negotiation skills.
  • Effective interpersonal skills and ability to interact with various internal customers and other managers.

 

 

 

Sales Manager – Office Segments Key Ed Accounts

Location: Vernon Hills, IL
Status: Full Time
Travel: Up to 45%

SUMMARY

This role is responsible for growing business increasing existing sales and generation new opportunities to maximize revenue generation and margin. This will include maintaining the integrity of product and creating a bigger presence of the company’s product.  

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities may include the following. Other duties may be assigned.

  • Manage key house accounts.  Maintain and grow the business in Office Supply segment
  • Manage outside Independent Office Supply Rep Organization
  • Able to successfully meet sales projections and budgets as set by themselves and sales management team
  • Contact regular and prospective customers, scheduling appointments and visits to review product needs to grow sales by identifying and providing solutions to customers.  Write catalog proposals, Present POG and write web proposals for customer visits.  Identify prospective customers following leads from existing clients, participating in organizations, and attending trade shows and conferences.
  • Recommend products to customers, based on customer’s needs and interests.  Demonstrate products, explain product features, and solicit orders.  Answer customer’s questions about product uses, and credit limits.
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates that meet specific customer needs.  Prepare sales contracts and order forms. Negotiate details of contracts and payments.
  • Consult with customers after sales or contract signings to resolve problems and to provide ongoing support.  Liaise with customers and the company for up-to-date status of service, pricing and new product release launches.
  • Attend trade Shows, reviewing new products, and identify new business.  Know competition’s product and be acquainted with the deals and terms they offer.
  • Review and analyze sales reports for opportunities to expand existing sales and gain new pieces of business and act accordingly.  Prepare reports for marketing and sales and file expense account reports.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, maintaining and updating customers’ account information in Salesforce.

 

EDUCATION & EXPERIENCE

Required:

  • Associates Degree – any concentration.
  • Three-plus years of proven account management sales (business-to-business) experience.
  • Two-plus years of experience selling into an office supply channel.
  • Proficient in MS Office.

Preferred:

  • Bachelors Degree – any concentration.
  • Five-plus years of proven account management sales (business-to-business) experience.
  • Three-plus years of experience selling into an office supply channel.
  • Effective verbal and written communication skills and the ability to negotiate sales with existing/potential customers on an as needed basis. 
  • Ability to manage time effectively in a deadline driven environment.
  • Energetic with the ability to influence change for the better by evaluating inefficiencies and developing and recommending ways to improve.
  • Self-motivated; willingness to do what it takes, and at times taking on tasks outside of defined roles.
  • Committed to continuous learning by seeking, sharing, and applying best practices and team feedback.
  • Understands the importance of establishing a strong brand.
  • Detail oriented and able to multi-task in a fast-paced environment and is adaptable to change.
  • Ability to make critical decisions.  
  • Solution focused and ability to decipher and customize sales approach to focus on customer needs.
  • Ability to convey messages appropriate to a variety of audiences internally as well as externally.
  • Effective interpersonal skills interacting with various potential/existing customers and industry partners.

 

 

 

 

Administrative Assistant

Location: Skokie, IL
Status: Full Time 
Travel: Minimal

SUMMARY

Responsible for oversight of various acquired title, mortgage, and brokerage companies; handling compliance and reporting. Also provides assistance to Executive management on an as needed basis for special projects.  

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Run elaborate compliance program to ensure all businesses/properties are in compliance with various regulations.
  • Monitors proposed, adopted and amended rules and regulations.
  • Establishes, documents and amends compliance related policies and procedures.
  • Research compliance related issues, projects or initiatives and advises of regulatory requirements, as well as possible regulatory ramifications and/or options of proposed undertakings.
  • Investigates compliance related issues from internal and external customers; independently evaluates situations, makes decisions and solves problems.
  • Escalate issues to executive management when necessary.
  • Compile information into reports for internal use.
  • Answer incoming calls providing excellent customer service on an as needed basis.  
  • Support executive management with special projects on an ongoing as needed basis.

EDUCATION & EXPERIENCE

High School diploma or equivalent and a minimum of seven-plus years of administrative assistant experience supporting more than one member of executive level management or equivalent relevant work experience are required.

The ideal candidate must have a demonstrated ability to problem solve with minimal direction and supervision; solution focused. High attention to detail, strong organizational skills, strong written and verbal communication skills, ability to manage time effectively, and ability to compile information and create reports on an as needed basis are a must.

Bachelors degree, preferably in a related and/or equivalent field is preferred. Real estate background and/or experience working in a sales environment is extremely preferred.

Team Leader

Location: Palatine, IL
Status: Full Time (Non Exempt)
Travel: Minimal

SUMMARY

Responsible for managing all day-to-day operations of assigned office(s) within jurisdiction. Also responsible for managing independent Realtor contractors as well as administrative office staff.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Attract, interview, qualify and hire experienced and non-experienced real estate agents.
  • Render suggestions for improvement of office space.
  • Render suggestions for improvement of marketing programs.
  • Make recommendations to the Broker of incremental improvements in “Quick Start”, “Expectation Letter”, “90 Day Plan”, Leadership Manual inclusions, websites and all other documents and programs of the Brokerage.
  • Interface with all relevant members of the Leadership team.
  • Interface with staff at all physical locations within your jurisdiction.
  • Report to area Manager, if any, weekly on the agreed upon agenda.
  • Provide format and education necessary for Consultants to complete their Individual Business Plan and follow it.
  • Meet with Consultants and complete goal report.
  • Dehire Consultants as necessary.
  • Provide proactive field and in-house training for Consultants.
  • Provide scripts and review with Consultants.
  • Observe Consultants interface with customers and clients.
  • Monitor calendar of all training and education events.
  • Consistently meet with individual Consultants.
  • Schedule prospecting sessions on a regular basis with Consultant Groups.
  • Participate in the development, scheduling and monitoring of regular contests.
  • Publicize the success of individual Consultants.
  • Attend company activities and functions as a role model.
  • Review of activity results through management programs relative to the Consultant’s goals, activities and results.
  • Participate in Team Leader meetings.
  • Attend Sales Rallies and Conventions.
  • Attend all company retreats.
  • Meet with Administration or administrative assistant monthly.
  • Participate in “Team Leader on Call” schedule.
  • Hire and Manage office staff at each location.

EDUCATION & EXPERIENCE

High School diploma or equivalent and a valid managing broker’s license are a must. Two-plus years experience in a leadership role is required. A proficiency in Microsoft Office applications is also required.

The ideal candidate must have a demonstrated ability to problem solve with minimal direction and supervision; solution focused. A candidate with high energy, strong multi-tasking skills, and excellent communication skills (written and oral) is also preferred.  High attention to detail, strong organizational skills, ability to manage time effectively, and ability to organize information and create reports on an as needed basis are a must. A self-motivated and proactive candidate with a strong sense of collaboration is highly preferred.

Real estate background and experience working in a sales environment are extremely preferred.